By using Zenbo, you agree to the following terms:
Platform Role
Zenbo acts as a technology platform connecting users, owners, managers, and agents.
We do not own or operate listed properties.
User Responsibilities
- Provide accurate information
- Use the platform legally
- Do not misuse or attempt fraud
Booking Terms
- All bookings are between users and property owners
- Pricing, availability, and policies are controlled by owners
- Zenbo is not liable for property-related disputes
Owner / Manager Responsibilities
- Provide accurate property details
- Maintain updated pricing and availability
- Honor confirmed bookings
- Ensure compliance with local laws
Agent Responsibilities
- Provide genuine leads
- Avoid misleading users
- Follow platform guidelines
Payments
- Payments may be processed through third-party systems
- Zenbo is not responsible for payment failures or disputes
Cancellations & Refunds
- Policies depend on individual property owners
- Zenbo does not guarantee refunds unless stated
Account Suspension
We may suspend accounts for:
- Fraud
- Misuse
- Policy violations
Limitation of Liability
- Zenbo is not responsible for:
- Property conditions
- Service quality
- Losses arising from bookings
Changes to Terms
We may update terms anytime.